Telephone 01442 871066

 

Home
 

 

 
Sectors & specialisms
Automotive
Education
Employees
Environment
Financial Services
Retail & Distribution
Services
 

Markets

Business to Business

Charities

Consumer

Not-for-profit

Professional Bodies

 

Helping clients

Free Advice

Your Data

Your Support

 

Approaches

Customer Experience

Customer Journey

Gaining Insight

Video

 

Team

Researchers

Specialists

 

Contact

Address

e-mail

Map

 

 

 

   

Business Banking

 

Personal Finance

 

Insurance and Pensions

 

Financial Professionals

               

 

 

 

 

Research First directors offer 25 years+ experience of agency and client-side research in financial services markets.

 

We have contributed to the development and testing of many propositions and have worked in all product areas in Business and Personal financial markets. We have combined qualitative and on-line/CAPI conjoint methods to see propositions through from idea to product development, pricing and implementation.

 

We can claim to be experts in banking and financial services channels. This includes: branch design, branch technology, the rise and pitfalls of telephone banking and the development, use and improvement of on-line solutions and communication.

 

We have engaged with all audiences from financially anxious consumers through to Financial Intermediaries, Finance Directors and Corporate Financiers.